Administrative Office Professional
The Administrative Office Professional is designed to provide students with the skills and basic knowledge required to become an entry-level Administrative Office professional in a fast-paced office environment. Students will learn about the changing world of technology in the workplace, interpersonal skills, analytical skills, organizational skills, professional financial practices, the Microsoft Office suite, and proper administrative procedures as they gain skills and confidence to handle the administrative support for a variety of office settings.
This hybrid program utilizes distance education courses along with on-campus training to prepare students for their new career, giving students the flexibility demanded by today’s busy lifestyle. Students attend classes just a few days on campus each week and complete their online coursework by the end of the week from anywhere with a high-speed internet connection. By logging into our online learning management system, students can post comments, questions, or even live chat with their instructors and classmates for enhanced communication even when not on campus – an important element to student success in any online learning environment.
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Nature of the Work
Administrative assistants handle an office’s administrative activities in nearly every industry, which makes this a versatile and attractive career choice for many. Administrative professionals typically assist with inbound phone calls, scheduling of meetings and events both internally and externally for the business, handle incoming and outgoing mail, edit documents and presentations for meetings, prepare reports, maintain databases and filing systems (both online and offline), and perform basic bookkeeping duties.
Administrative office professionals, or assistants and sometimes referred to as secretaries, use computer software like Microsoft Office to prepare spreadsheets, presentations, reports, and documents for their office team. They may also use videoconferencing and cloud-based file management to connect and coordinate with remote team members. Specific job duties for any assistant position will vary by industry; for example, an assistant in a school environment may handle communication with parents, students, teachers, and the community as well as keeping track of student records and visitors to the school.
Successful administrative assistants are detail-oriented and can be trusted to handle sensitive information in an office. They possess strong interpersonal skills and help to create and foster a positive work environment for the office to run efficiently and effectively.